Shipping Policy
Shipping Zone and Fees
We support delivery to most regions worldwide. Normally, your order will be directly dispatched from the warehouse near your location. Occasionally, if the nearby warehouse is out of stock for certain accessories, we will ship them directly from China to complete your order.
The delivery time for items is as follows: (only for the items purchased directly on Anycubic.com.)
| Ship To | Country / region | Item | Shipping Fee | Processing Time | Shipping Time |
|---|---|---|---|---|---|
| US | Mainland America |
FDM 3D Printers (Malta Liquids cannot be shipped) |
Free shipping | 1 Business day | 3-8 Business days |
| USA Remote Areas | Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands | Please fill in your address to view the rates. | |||
| EU | Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland | Free shipping | |||
| UK | United Kingdom | Free shipping | |||
| CA | Canada | Free shipping | |||
| AU | Australia | Free shipping | |||
| NZ | New Zealand |
Kobra X |
Please fill in your address to view the rates. | 5-15 Business days | |
| Other | Mexico, Colombia, Ecuador, Liechtenstein, North Macedonia, Vatican, Malaysia, Cyprus |
3D Printers |
The rest of the countries, please fill in your address to view the rates. | 5-15 Business days | |
| Other countries | All products |
*Please note that each warehouse has different machine specifications and inventory quantities. Be sure to verify the order details carefully.
*Delivery Time= Processing Time + Shipping Time
*For policy reasons, we do not support filling in PO Box addresses or military addresses.
*Note: Due to policy constraints, our logistics company is unable to provide delivery services to the following countries, primarily including Ukraine/Israel/Åland Islands/Belarus/Faroe Islands/Guadeloupe/Guernsey/Isle of Man/Jersey/Moldova/Svalbard & Jan Mayen/Bosnia & Herzegovina.
❗️Shipping Restrictions (Temporary)
Due to current logistical and transportation limitations, we are temporarily unable to ship orders to the following countries and regions:
Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, the United Arab Emirates, and Saudi Arabia.
At this time, we do not have a confirmed timeline for when deliveries to these locations will resume. Once shipping channels become available again, orders can be placed as usual.
We sincerely apologize for any inconvenience this may cause. If you have any questions, please feel free to contact our support team.
Frequently Asked Questions
Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before the shipment via our customer support team. Click here.
Q: The logistics track has not been updated after shipment. What should I do?
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
Q: Why did I only receive half of my order?
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.
Q: I received an email about the shipment being delivered, but nothing arrived. What should I do?
A: It is recommended that you first call the local post office to confirm and check the surrounding environment again for parcels. Please contact us, we would love to help you.
