Terms and Conditions

OVERVIEW

These Terms and Conditions (the “Terms”) govern all products and services provided by Anycubic. For the purposes of these Terms, “Anycubic”, “we”, “us”, or “our” refer to the applicable Anycubic contracting entity specified in the “About Anycubic” section.

The “Service” means all online and offline products and services provided by Anycubic to you (the “User”, “you” or “your”), including without limitation, Anycubic’s global official website(s), the Makeronline platform, 3D printers and related hardware, parts, materials and accessories, slicing software, firmware and desktop applications, mobile applications (APPs), and the independent online store.

Please read these Terms carefully before accessing or using any part of the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all of the Terms contained herein, you may not access or use the Service.

Any new features, tools, products or services added shall also be subject to these Terms. You can review the most current version of the Terms at any time on our official website and within our applications and software. We reserve the right to update, modify or replace any part of these Terms by posting updates and/or changes through official channels including our websites, applications and software.

About Anycubic

Your Location	Anycubic Contracting Entity
United States	ANYCUBIC INNOVATION US INC.
Japan	縦維立方テクノロジー株式会社
Europe, United Kingdom	ANYCUBIC TECHNOLOGY HK LIMITED
Rest of the world	ANYCUBIC TECHNOLOGY HK LIMITED

DEFINITIONS

1. Buyer(s) - a User who takes actions to purchase or who purchases Items through the Service. Such a User may be a Consumer or Non–Consumer.

2. Consumer(s) - any natural person who is acting for purposes which are outside this person’s trade, business, craft, or profession.

3. Non–Consumer(s) - any buyer who is not a Consumer.

4. Anycubic’s affiliate – refers to any entity that directly or indirectly controls, is controlled by, or is under common control with Anycubic, including but not limited to subsidiaries, branches, holding companies and associated entities.

5. Item(s) - good, product, service, or right, which are the subject of a Listing.

6. Listing - a proposal to conclude a contract of sale for an Item under the terms provided through the Service, including the price and description of the Item, using the functionalities available through the Service.

7. Transaction - entering into and performing contract of sale for Items between User and Anycubic.

SECTION 1 – TERMS AND REPRESENTATIONS

1. By accepting these Terms, you represent that you have reached the age of majority under the laws of your state or province or country of residence. You represent that you have full capacity to perform acts in law.

2. If you represent a legal person or any other organizational unit able to acquire rights and assume obligations on their behalf, you warrant that you have proper power of attorney, or you can properly represent such legal person or any other organizational unit.

3. You may not use our Items for any illegal or unauthorized purpose, nor may you, in the use of any of the products and services, violate any laws in your jurisdiction.

4. You must not transmit any worms, viruses, malware or any code of a destructive nature or perform any other actions that may compromise the security of the Service and Users.

5. A breach or violation of these Terms will result in an immediate termination of your right to use the Service on the terms provided therein.

SECTION 2 – GENERAL CONDITIONS

1. Anycubic reserves the right to refuse Service or terminate Service to you, at any time and for any reason, including but not limited to suspected fraud, violation of these Terms, or as required by applicable law.

2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Service through which the service is provided, without express written permission by us.

3. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

4. Change of Operating Entity
Anycubic may undergo changes in its operating entity due to business adjustments such as merger, division, or business transfer. The changed entity shall jointly perform these Terms and provide Services to you, and such change shall not affect your rights and interests under these Terms. In the event of a dispute, you may determine the counterparty based on the specific service you use and the specific act that affects your rights and interests.

SECTION 3 – REGISTRATION AND ACCOUNTS

1. Account Creation and Guest Checkout

You may create an account by completing the registration process on the Service. You may also purchase Items as a guest without registering an account, in which case you shall provide accurate and necessary information as required for order processing.

2. Registration Requirements

Each account must be associated with a unique and valid email address. Registration of duplicate accounts with the same email address is prohibited. You warrant that all registration information and profile content (including account name, avatar, signature, and Makeronline creator homepage introduction) submitted to your account is true, accurate, lawful and valid. You shall update such information promptly in the event of any changes.

Anycubic shall not be liable for any consequences arising from inaccurate, outdated or unlawful information provided by you.

3. Account Security and Use Restrictions

You are responsible for maintaining the confidentiality of your account credentials and restricting access to your account, and shall bear full responsibility for all activities conducted under your account.

You may not use another user’s account, or share, transfer, sell, rent or lend your account to any third party. You shall be solely liable for all liabilities arising from unauthorized account use or account transfer.

4. Account Verification

We may require identity verification to access certain functions of the Service, and failure to complete such verification may result in restricted access to relevant features.

Anycubic may request additional identity or transaction verification in reasonable circumstances (e.g., suspected fraud, payment confirmation, or legal compliance with AML/sanctions/consumer-protection/financial rules). You must complete verification within 14 calendar days of formal notice, either: (i) through the payment service provider, or (ii) by a nominal USD/EUR 1 transfer—available only if your issuing bank cannot support provider-based verification. Transfer fees are borne by Anycubic, the principal is refunded in full within five (5) business days after review. Anycubic completes review within three (3) business days of receiving valid materials. Failure to verify within fourteen (14) days may result in suspended fulfillment, restricted account functions, or withheld proceeds.

5. Account Cancellation

Account cancellation is an irreversible operation. Upon cancellation, you will lose access to all Services under these Terms, and all related data and entitlements will be unrecoverable. You shall back up data you wish to retain and settle all pending matters before submitting a cancellation request.

You may apply for account cancellation through official channels including the official website, APPs and slicing software. We will process your request after identity verification in accordance with applicable laws and platform rules. Cancellation will not be approved if your account has outstanding orders, disputes, unpaid fees, penalties or security risks.

Upon account cancellation, We will delete or anonymize your personal data in accordance with applicable laws and our Privacy Policy.

6. Account Loss and Recovery

If you lose access to your account or password, or discover any unauthorized use of your account, You shall notify Anycubic immediately and cooperate with identity verification. Anycubic will assist with account recovery upon successful identity verification, and reserves the right to reject recovery requests that fail verification.

Anycubic shall not be liable for account theft, data leakage or losses caused by your negligence in safeguarding your account or other non-platform reasons, except for Anycubic’s intentional misconduct or gross negligence.

SECTION 4 – SECURITY AND TECHNICAL FAILURES

1. We reserve the right to filter and block messages sent by the User using the tools made available in the Service, mainly if they are spam, malware, contain viruses, or include content that violates these Terms or otherwise pose a risk to the safety of the User.

2. Anycubic will use its commercially reasonable efforts to ensure the availability, without interruptions, of the Service. However, you may encounter technical failure or errors, which may affect you and your account availability due to the nature of the Internet or other causes. To develop the Service, You may also encounter periodical technical interruptions in the Service to introduce modifications, repairs or maintenance works in the Anycubic’s IT system. If possible, such interruptions shall be made during night hours, and User shall be informed about the time and predicted duration of a break at least a few hours in advance. The impact of technical interruptions or the technical failures or errors on the course of Transactions may result in the automatic extension of the Listing deadlines for at least twelve (12) hours.

SECTION 5 – SMART CONNECTIVITY SERVICE

1. Service Scope
You may use the smart connectivity service to link your 3D printer device with the APPs and slicing software, and send print tasks directly to the bound device via the Makeronline platform.

2. Application of General Disclaimer
The general disclaimer and limitation of liability clauses set out in Section 16 of these Terms shall apply in full to the smart connectivity service.

SECTION 6 – OFFICIAL WEBSITE EXCLUSIVE SERVICE PROVISIONS

1. Scope of Website Services
The official website provides web services including but not limited to brand product display, consumables and accessories purchase, online consultation, after-sales ticket submission, firmware and slicing software and user manual download, technical text and video tutorials, brand news, event announcements, member benefits, and channel cooperation applications.

2. Service Limitations
The official website does not provide functions such as 3D model storage, community sharing, cloud printing control or model slicing. Such services are uniformly provided by the Makeronline platform, Anycubic APP and Anycubic slicing software.

3. User Obligations

(1) When submitting an after-sales ticket through the official website, you warrant that the device serial number, fault description, contact information and other information filled in are true and valid.

(2) You shall not send harassing, abusive, advertising, diversionary or illegal information through the official website message or online consultation channels.

(3) You shall not batch scraping of website product parameters, tutorials, images and price data for commercial purposes.

4. Website Service Disclaimer
All product parameters, tutorials and texts on the official website are for reference only and do not constitute a product quality commitment. Equipment fault diagnosis and after-sales handling shall be subject to offline technical testing. The official website software download channel only provides the official original installation package, and you shall bear all risks of downloading, installation and use by yourself.

SECTION 7 – MODIFICATIONS TO THE SERVICE AND PRICES

1. Prices and Order Confirmation

(1) Prices displayed are invitations to treat and may change without prior notice until we accept your order. Your placement of an order constitutes an offer to purchase. An automated order confirmation email only acknowledges receipt of your offer but does not constitute our acceptance. A binding contract is formed only upon our shipping confirmation or express written acceptance. Until then, we may decline or cancel your order for any lawful reason, including manifest pricing errors or unavailability.

(2) All prices include statutory domestic taxes, depending on your country or region of delivery. Prices exclude international import duties, customs clearance expenses and other cross-border customs-related charges, all of which shall be borne by you.

2. Manifest Pricing Errors

If a listed price reflects a manifest, obvious error that a reasonable person would recognize as incorrect (e.g., a deviation of more than [50]% from the intended price due to a system or typographical error), no contract is formed. We will cancel the order before shipment and refund all amounts paid in full within seven (7) business days. We may, at our discretion, offer a goodwill credit for the inconvenience. Nothing herein limits your statutory rights under applicable consumer protection laws.

SECTION 8 – ITEMS AND AVAILABILITY

1. Items may be offered exclusively through the Service and in limited quantities. Return or exchange conditions are governed by our Return Policy, without prejudice to any statutory withdrawal, return or guarantee rights under applicable law.

2. We have made reasonable effort to display the colors and images of Items that appear at the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. We may limit the sales of Items or services to any person, geographic region, or jurisdiction in justified cases under the limitations regulated in the applicable laws. Any offer for any product or service made through the Service is void where prohibited.

SECTION 9 – PURCHASE RESTRICTIONS AND BILLING INFORMATION

1. We may limit quantities purchased per person, per household, or per order, and reserve the right to prohibit orders placed by dealers, resellers or distributors, in each case as permitted by applicable law. If we cancel an order, we will notify you via the contact information provided at checkout.

2. You agree to provide current, complete, and accurate purchase and account information for all Transactions and promptly update your account and billing information as needed to complete transactions and enable contact.

SECTION 10 – SHIPPING AND DELIVERY

1. Items will be delivered via the shipping method you select from the available options at checkout. For regions where user-selectable shipping options are unavailable, we may arrange a suitable shipping method based on your delivery address, local logistics coverage and actual service availability.

2. You acknowledge that any delivery times displayed on the Service for Items are estimates only and are not guaranteed. Actual delivery times may vary due to factors beyond our control, including carrier delays, customs processing, weather conditions, or other logistical issues.

SECTION 11 – THIRD-PARTY LINKS AND SERVICES

1. Third Party Links

The Service may contains links to third-party websites that are not affiliated with us. We do not examine, endorse, or assume responsibility for the content, accuracy, or practices of any such websites or materials. You are solely responsible for reviewing and understanding the policies and practices of any third-party website before engaging in any transaction. All complaints, claims, regarding third-party products or services through such links must be directed to the relevant third party.

2. Embedded Third Party Components

The Service may incorporate third-party components or services duly licensed to us. Applicable third-party license terms are incorporated by reference into these Terms and may be accessed within the Service or upon request. You shall comply with all such third-party requirements when using the Service. Non-compliance is a breach of these Terms. Anycubic does not provide customer service support for third-party products and services, any disputes arising therefrom must be resolved directly with the relevant third-party.

SECTION 12 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

1. If you submit individual materials at our request (such as contest entries) or voluntarily send us creative ideas, suggestions, proposals, plans, or other materials via any medium (including online platforms, email, or post) (collectively, “Submissions”), you grant Anycubic a perpetual, worldwide, royalty-free, non-exclusive license to use, edit, reproduce, publish, distribute, translate, and otherwise exploit your Submissions in any format or medium for the purpose of operating, promoting and improving the Service. We are under no obligation to keep any Submissions confidential, compensate you, or respond to your Submissions.

2. You represent that your Submissions do not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further represent that your Submissions do not contain any unlawful, abusive, or obscene material, or contain any computer virus or other malware. You are solely responsible for the accuracy and legality of your Submissions.

3. You may post reviews of Items purchased through the Service. You may not submit reviews for transactions in which you did not genuinely participate. You shall be liable for the reviews. Such a review may not violate any applicable provisions of law, including third-party rights; in particular, it may not be defamatory, violate personal rights, intellectual property rights, constitute an act of unfair competition or incite hatred, racism, xenophobia, contain User’s contact details or any advertising content. We may remove reviews that violate these Terms.

4. If you find infringing content on the Anycubic official website, illegal or inappropriate User Content (as defined in Section 24) on the Makeronline platform, or find that a third party commits reverse engineering, crawler scraping or cracking activities against Anycubic websites, APPs or firmware, you may report to us through:

(1) The "Report" function in the Makeronline platform;

(2) Email to community@makeronline.com;

(3) Online customer service channel on the Anycubic official website.

We will verify and handle the report within a reasonable period, and take measures such as account control, evidence retention and submission to judicial authorities against the violating subject.

SECTION 13 – INTELLECTUAL PROPERTY

1. All content hosted or made available to you through the Service (including but not limited to text, graphics, logos, button icons, images, audio clips, trademarks, databases, derived data, algorithms, source codes and object codes) is the property of Anycubic and is protected by copyright, trademark, and other intellectual property laws. These materials are subject to authors’ rights, industrial property rights (including registered trademarks and database rights), and other statutory protections.

2. You may not download, reproduce, distribute, or otherwise use any content from the Service without our prior written consent, and such use must comply with these Terms and applicable laws. You may also not create or publish databases that contain substantial parts of the content hosted on the Service without our express written consent.

3. Materials Required for Infringement Complaint

If you find that your intellectual property rights have been infringed on the Service, you may file a complaint and provide the following written materials to assist verification and handling:

(1) Ownership certification documents (such as copyright registration certificate, software copyright registration certificate, original declaration);

(2) Your valid identity certificate and contact information;

(3) Description of the rights you claim to be infringed and preliminary evidence.

Upon verification, we will take down, block or delete infringing content within a reasonable period, and impose account penalties in accordance with these Terms. We may retain all operation logs as evidence for rights protection purposes.

SECTION 14 – PERSONAL INFORMATION

1. Your submission of personal information through the Service is governed by our Privacy Policy.

2. Anycubic shall have access to any personal data or other data, or both, which User provide for the use of the Service or which are generated through the provision of the Service on the conditions set in our Privacy Policy.

3. Your personal data may be disclosed to the other Users only in the cases set forth herein for purposes related to the Transactions and other cases with the prior consent of the data subject.

4. You shall not disclose to third parties any information related to other Users received from us in connection with the Service's use, unless you has obtained the prior consent of the User who is the data subject. In particular, the use of such information for commercial purposes, mainly to promote in any form the activities of any User carried out outside the Service shall be prohibited.

5. You may not use any personal information obtained through the Service to contact other users or conduct transactions outside the Service, unless explicitly permitted by these Terms or with the prior written consent of the affected user.

6. Protection of Minors
The Service is not directed to children under the age of majority in your jurisdiction of residence, and Anycubic does not knowingly collect personal information from children as defined under applicable laws. If you are a minor in your jurisdiction, you shall use the Service only with the involvement and consent of your parent or guardian.

7. Account System Interconnection
To deliver consistent integrated services to you, the Anycubic App, slicing software, 3D printing devices, official website, Makeronline platform and independent online store operate under a unified shared account system with interoperable account data. If you log in to any of the aforementioned websites or software applications using your Anycubic account, you hereby explicitly authorize all relevant service providers to access your associated account information, including but not limited to your registered account name, registration timestamp, public profile information, display nickname, avatar, unique account ID, order records generated on our official website, and records of 3D models you have uploaded to the Makeronline platform.
We reserve the right to split and separate this unified account system in the future based on users’ actual usage habits, we will provide separate formal prior notice to you via reasonable communication channels should we implement such adjustment.

8. Information Sharing Among Affiliates
You agree to authorize Anycubic to share your account information within Anycubic’s affiliates. We will only share your information for specific, explicit and legitimate purposes, and only share information necessary for the provision of official website and community services.
To improve service security, with your explicit consent, we may share your account information for identity verification, customer service, security prevention, fraud monitoring and other purposes, to prevent, discover and investigate fraud, acts endangering security or illegal acts violating these Terms.

9. Personalized Recommendation and Withdrawal of Authorization
On the premise of complying with applicable laws and regulations, to provide you with better official website and community products and services and improve your experience, we may use your account registration information for other services you choose, such as pushing new official website products, featured community models, displaying and pushing customized content, providing you with security protection, improving our products and services, and other purposes you agree to.
You may withdraw your authorization at any time by logging out of your account, unbinding your account, or cancelling your account. Withdrawal of authorization shall not affect the personal information processing activities already carried out based on your consent before the withdrawal. However, stopping authorization may affect the use of Services that require account login, such as after-sales service on the Anycubic official website and upload/download functions of the Makeronline platform.

SECTION 15 – PROHIBITED USES, RESTRICTION, SUSPENSION

1. Prohibition on Reverse Engineering and Scraping

You shall not use the Service for any purpose prohibited by these Terms or applicable laws, including but not limited to:

(1) Reverse engineering acts: (i) decompiling, disassembling, debugging or analyzing platform programs, software or firmware to restore undisclosed source code, algorithms or business logic; or (ii) deducing interface logic, encryption algorithms or internal data structures by capturing network requests; or (iii) developing or distributing third-party plug-ins, cracking tools or tampered clients; or (iv) evading or bypassing technical protection measures.

(2) Automated scraping and disruptive acts: (i) using crawlers, scripts, AI batch tools or other automated means to scrape, copy or mirror platform content in batches without written permission (applies to both commercial and non-commercial scenarios); or (ii) conducting stress testing, vulnerability scanning or malicious request bombing; or (iii) building mirror sites or proxy forwarding services without authorization; or (iv) registering accounts or manipulating data in batches.

(3) Derivative and dissemination prohibition acts: (i) developing competing products or services using technical data obtained through reverse engineering or scraping; or (ii) disclosing, selling or sharing cracking tools, source code or scraped resources to third parties; or (iii) organizing paid tutorials related to reverse cracking or scraping.

(4) AI service prohibited acts: (i) using the Makeronline platform’s AI modeling service to generate content that violates laws, regulations or public order; or (ii) attempting to reverse engineer, crack or extract the underlying model, algorithm or training data of the AI service.

2. Prohibition on Illegal Hardware Modification

You shall not illegally modify 3D printer hardware, flash third-party firmware, crack device restrictions, remove regional locks, or publish relevant cracking tutorials and firmware files.

3. Material Breach Confirmation and Graduated Breach Handling Measures

Violations of this Section shall be deemed a fundamental material breach of these Terms. Depending on the severity of your breach of these Terms, Anycubic reserves the right to take all necessary measures at its sole discretion, including but not limited to:

(1) Issuing a formal warning;

(2) Removing or deleting violating content, messages, models, posts, Listings or other user-submitted materials;

(3) Restricting access to specific functions, including after-sales services, community upload/download features and point redemption;

(4) Suspending your account access or order fulfillment temporarily;

(5) Permanently banning your account, unbinding all associated devices, clearing all points and benefits, removing all uploaded content, and blacklisting relevant device serial numbers.

Where required by applicable law, we will notify you of such measures and the reasons therefor. If your breach is suspected of violating any law or constituting a criminal offense, Anycubic shall retain all relevant evidence and report to competent authorities, and you shall bear all legal liabilities arising therefrom.

Anycubic may verify your compliance with these Terms at any time, including reviewing your usage records and requesting supporting information or documentation. All such communications will be documented by Anycubic.

4. Service Termination

We may terminate the Service provided to you with at least 30 days’ prior written notice via email, including a statement of reasons. The notice period does not apply if:

(1) we are subject to a legal or regulatory obligation requiring immediate termination;

(2) we exercise a right of termination for an imperative reason under applicable law;

(3) we can demonstrate that you have repeatedly infringed these Terms.

5. Appeal and Reinstatement

You may appeal any decision to terminate, suspend, or restrict your access. If we revoke such a measure, we will reinstate your access without undue delay.

6. Assistance in Investigation

In accordance with applicable laws and requirements of competent authorities, Anycubic may provide relevant account and personal information to assist in investigation.

SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

1. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis, without any representations, warranties, or conditions of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted, timely, secure, or error-free service. We do not warrant that any results obtained through the Service will be accurate or reliable. We may suspend or discontinue the Service at any time, upon reasonable notice.

2. Limitation of Liability

In no event shall Anycubic, its directors, officers, employees, affiliates, agents, and licensors be liable to you for any injury, loss, or claim, or for any direct, indirect, incidental, special, punitive, or consequential damages (including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages) whether arising in contract, tort (including negligence), strict liability, or otherwise, related to your use of the Service or any products obtained through it, even if we have been advised of the possibility of such damages.
Anycubic shall not be liable for any losses caused by: (a) inspection, maintenance or upgrade of servers and related equipment; (b) force majeure events; (c) computer viruses, malicious programs, hacker attacks, third-party service failures; (d) changes in laws, regulations, or orders/rulings of judicial and administrative authorities; (e) your illegal access, breach of contract such as reverse engineering, crawler scraping or reverse cracking; (f) risks arising from 3D printing activities, including but not limited to printing failures caused by model files, slicing settings, consumables, operating environment and device status; (g) technical limitations of value-added services such as smart connectivity, including functional limitations or failure to achieve expected effects due to device compatibility, network conditions, application scenarios and other objective factors; (h) other losses not caused by Anycubic (except for Anycubic’s intentional misconduct or gross negligence).

Nothing in these Terms shall exclude or limit Anycubic’s liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

3. Limitation of Liability Cap

Except as otherwise provided by applicable laws, in no case shall Anycubic’s total compensation liability to you exceed the fees you actually paid for the corresponding services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Anycubic and its affiliates, officers, directors, employees, agents and licensors from any third-party claims, damages, liabilities and reasonable cost (including attorney’s fees) arising out of your breach of these Terms or your violation of any applicable law or third party rights, to the extent permitted by applicable law and not caused by Anycubic’s intentional misconduct or gross negligence.

SECTION 18 – SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 – TERMINATION AND AMENDMENTS

1. Termination Initiated by you

You have the right to terminate these Terms in any of the following ways: (a) cancel your account through the designated entry of the Service when you meet the account cancellation conditions; (b) stop accessing and using the Service and expressly state your unwillingness to accept the changes before the amendments take effect; (c) you expressly state your unwillingness to continue accessing and using the Service, and you meet the termination conditions.

2. Termination Initiated by Anycubic

Anycubic may notify you to terminate these Terms and permanently restrict your access to the Service in accordance with these Terms. Any obligations or liabilities incurred prior to termination, and our right to pursue remedies for prior breaches shall survive termination.

3. Amendments

For general amendments to these Terms, Anycubic will publish the revised terms on the Anycubic APPs, slicing software, official website, Makeronline platform or relevant service pages, with a public notice period of no less than 10 days, and the revised terms shall take effect automatically after the expiration of the public notice period.

For amendments involving major rights and interests of you, Anycubic will notify you individually through pop-up windows, in-site messages, emails, official website announcements or other means, and the amendments shall take effect after obtaining your separate explicit consent.

If you do not agree with the revised terms, you have the right to stop accessing the website, stop using the Services and cancel your account, if you continue to use the Services after the revised terms take effect, you shall be deemed to have agreed to be bound by the revised terms.

4. Immediate Amendments

Anycubic may amend these Terms with immediate effect and without the above notice period if: (i) it is required by applicable laws or regulatory obligations; or (ii) it is necessary to address unforeseen and immediate risks such as fraud, malware, data breaches or cybersecurity threats.

SECTION 20 – ENTIRE AGREEMENT

1. Reservation of Rights
Any failure of Anycubic to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. Anycubic reserves the right to pursue liability for your previous breach of contract at any time.

2. Language Version and Precedence
These Terms and related policies will be made available in English and, where required by applicable law, other languages. In the event of any discrepancy between language versions, the English version shall prevail.

3. Interpretation
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

4. Automatic Updates
Anycubic may automatically update pages, functions, rules and security measures to fix vulnerabilities, optimize functions and enhance protection.

SECTION 21 – GOVERNING LAW AND JURISDICTION

1. Governing Law
These Terms and all related transactions shall be governed by the laws of the People's Republic of China, excluding its conflict of laws rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). For consumers residing in the European Union, United Kingdom, United States, Canada, Australia or any other jurisdiction, the mandatory consumer protection laws of your country or habitual residence shall apply to the extent required by applicable law and shall prevail in case of conflict with this Section.

2. Dispute Resolution
Any dispute arising out of or in connection with these Terms may be brought before the competent courts of your habitual residence, or before the competent courts in the mainland of the People's Republic of China. You retain all statutory rights to initiate proceedings in the court of your place of residence as required by mandatory local consumer protection laws.

3. Out-of-Court Dispute Resolution
You may resolve consumer disputes through out-of-court complaint channels in your jurisdiction of residence. For EU-based consumers, the European Online Dispute Resolution (ODR) Platform provides an online dispute resolution channel, which is accessible at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN

SECTION 22 – RIGHT OF WITHDRAWAL AND LEGAL AND COMMERCIAL GUARANTEE

1. Right of Withdrawal (EU Consumers)

If you are a consumer residing in the European Union, you have the statutory right to withdraw from a purchase within fourteen (14) calendar days without giving any reason, starting from the day you (or a third party designated by you, other than the carrier) receive the product. For products composed of multiple components, the period starts from the day you receive the last component. The right of withdrawal does not apply to: (a) products made to your specifications or clearly personalized; (b) products that cannot be returned for hygienic or health protection reasons, if you have unsealed them after delivery; (c) products that deteriorate or expire quickly; (d) sealed audio or video recordings or sealed software, if you have unsealed them after delivery; (e) digital content not delivered on a tangible medium, if you have consented to its performance and acknowledged that your right of withdrawal is lost accordingly; (f) daily newspapers or magazines, except for subscription contracts.

Ownership of returned products shall not pass to Anycubic until received at our designated return address. Anycubic reserves the right to issue a refund without requiring return of the product in cases where return shipping is impractical or the product value is nominal.

2. Statutory Consumer Rights (Other Jurisdictions)

For consumers residing in the United States, Canada, Australia or other jurisdictions, nothing in these Terms shall exclude or limit any statutory consumer rights applicable under the laws of your jurisdiction of residence, including rights in relation to defective or non-conforming goods. Returns and refunds for change of mind are governed by our official Return Policy.

3. Legal and Commercial Guarantee

You are entitled to a statutory legal guarantee from the date of delivery for defective or non-conforming products, as required by applicable mandatory consumer protection laws. You may be entitled to repair, replacement, price reduction or refund in accordance with applicable law. Any additional commercial warranty provided by Anycubic is subject to our official after-sales policy published on the website, which may vary by product category and region. Anycubic shall not be responsible for warranties offered by third-party manufacturers or merchants.

SECTION 23 – CONTACT INFORMATION AND COMPLAINT PROCEDURE

1. Questions about the Terms should be sent to us at official@anycubic.com.

2. At any time, you may lodge a complaint with Anycubic regarding any reservations. Such a complaint may be submitted in electronic form using the contact form available through the Service. A complaint shall contain at least the name of the complainant, a description of the reservations, and the proposed method of handling the complaint.

3. Anycubic shall handle a complaint within fourteen (14) days from the date of its receipt. When a complaint does not contain the information necessary to handle it, Anycubic will ask you to supplement the required information, and the fourteen (14) day period shall run from the date of submission of the supplemented complaint.

4. A reply to a complaint shall be sent only to the email address assigned to a given User’s Account.

5. You may appeal against the decision taken by Anycubic concerning a complaint. In such a case, the procedure indicated in paragraphs 2-4 shall apply.

6. Notice Delivery
All notices from Anycubic to you under these Terms may be delivered through official website announcements, community pop-ups, in-site messages, system updates, SMS, APP push notifications or emails. Such notices shall be deemed delivered on the date of sending. For notices on disposal of material breaches, Anycubic may simultaneously send notices via email, in-site message and SMS.

SECTION 24 – MAKERONLINE PLATFORM EXCLUSIVE SUPPLEMENTARY TERMS

These exclusive supplementary terms are specially formulated for all functional services of the Makeronline platform, including but not limited to original 3D model uploading, public community sharing, remote wireless 3D printer control, cross-border model downloading and personalized customization services.

1. User Model Upload & Marketplace Trading Rules

If you upload original 3D model works to the Makeronline platform, you warrant that you own the copyright, intellectual property rights and all commercial licensing rights of the uploaded models, or have obtained complete and legal authorization from the right holders. All uploaded works shall not involve plagiarism, piracy, counterfeiting, or infringement of third-party copyrights, trademarks, portrait rights and other legitimate rights and interests. You shall independently bear all legal liabilities for infringing content uploads, and compensate Anycubic and affected third parties for all direct and indirect losses incurred.

By uploading original 3D models to the Makeronline platform, you confirm that you agree to grant Anycubic a perpetual, worldwide, royalty-free, non-exclusive license to display, preview, disseminate, recommend and publicly display the 3D models, and solely to the extent necessary for the purposes of platform operation, user services and non-commercial promotion within the Makeronline platform: (i) modify and adapt the models to create derivative works that are limited to visual rendering, optimized cover images, corresponding multicolor 3MF files, and print configuration files (Print Profiles) associated with the models; and (ii) use AI or other technical means solely for visual presentation optimization of the models.

Anycubic may display, provide access to, distribute or otherwise use such derivative content generated under the above license within the Makeronline platform. Any processing performed by Anycubic under this license will not alter or replace your original uploaded 3D model files.

2. Coins and Event Rules

(1) You may obtain platform coins by uploading original compliant models, publishing printed works, participating in official competitions, and conducting normal community interactions. Coins can only be redeemed for consumables, accessories and peripherals in the community coins mall, and cannot be cashed out, transferred or sold.

(2) The rules of various design competitions and creator support activities shall be subject to the announcement on the event page. Anycubic has the right to adjust event rewards and entry thresholds according to operational needs. Real-name verification is required before the issuance of event bonuses or physical prizes.

(3) If you obtain coins or competition rankings through violations such as cheating, copying others' models, brushing comments or brushing points, Anycubic has the right to reset all coins to zero, disqualify the award, take back the prizes, and reset community access permissions.

3. Remote Printing Service Rules

(1) We provide exclusive cloud slicing, parameter optimization, task scheduling and remote wireless printing control services for you. You agree that Anycubic may automatically process uploaded model files, generate slicing parameters and printing task data, and synchronize task information to the bound Anycubic printing equipment to realize remote control.

(2) You shall ensure that all models used for cloud slicing and remote printing are compliant and legal, and shall not use the cloud service functions to process, slice and print prohibited, illegal and dangerous models. Anycubic has the right to automatically intercept and block non-compliant slicing and printing tasks, and record user violation behaviors.

4. Creator Revenue & Settlement Specifications

(1) You may participate in the revenue sharing plan after real-name authentication and account qualification review. All model transaction revenues generated on the Makeronline platform shall be uniformly settled by us in accordance with the settlement cycle and rate standard.

(2) Anycubic reserves the right to deduct corresponding platform service fees, technical service fees and statutory taxes and fees in accordance with rules before revenue settlement. You shall independently bear the tax declaration and payment obligations of personal or operating income generated from platform transactions.

(3) In case of user account abnormality, violation record, pending dispute or suspected illegal transaction, Anycubic has the right to suspend revenue settlement and payment until the abnormality is eliminated and the dispute is resolved. You shall not maliciously manipulate order volume, conduct fake transactions or engage in improper profit-making behaviors by exploiting loopholes in platform rules.

5. Community Behavior & Cross-Border Compliance Rules

(1) You shall abide by community public order and good customs when using the platform’s community sharing, comment and interaction functions, and are prohibited from publishing abusive, discriminatory, illegal, violent, pornographic and spam information, as well as malicious comments, rumors and infringing content involving other users.

(2) As a cross-border operation platform, Anycubic complies with the digital service and consumer protection regulations of the European Union, the United States and other regions. You undertake to comply with the local laws and regulatory requirements of their residence and use the platform services legally and compliantly.

(3) Any behavior that violates local regulatory requirements, cross-border trade rules and platform community conventions will be deemed a breach of these Terms. We may take measures including content deletion, function restriction, account ban and revenue freezing in accordance with these Terms.

6. AI Modeling Service Rules

(1) This section applies to all AI large model modeling, 3D model generation and supporting 3D printing services provided on the Makeronline platform. Your access and continued use of the above services shall be deemed your full acceptance of the rules under this section and your voluntary compliance with applicable global and local laws and regulations.

(2) Anycubic will embed explicit visual labels or implicit metadata watermarks on AI-generated model files and renderings in accordance with applicable regulatory requirements to indicate the nature of AI-generated content. You shall not delete, modify, cover or forge any AI content identification marks set by us. When disseminating AI-generated content obtained from the platform, you shall retain the original identification marks and clearly indicate that the content is AI-generated.

(3) You shall strictly abide by all applicable laws and public order requirements when using the AI modeling service, and shall not generate any prohibited content including but not limited to content involving firearms, ammunition, explosive devices, counterfeit certificates, pornographic and vulgar content, and content endangering national security or public interests. You shall not attempt to reverse engineer, crack, extract or otherwise obtain the underlying model, algorithm, training data or core technology of the platform’s AI service.

(4) All AI-generated content is automatically calculated by algorithm and provided on an "as is" and "as available" basis. Anycubic does not warrant the absolute geometric accuracy, structural stability, printability, commercial applicability or legal compliance of the generated content. You shall independently conduct manual inspection, structural optimization, defect repair and legal compliance verification before slicing, exporting or physically printing AI-generated models. Anycubic shall not be liable for any losses arising from your use of the AI modeling service, including but not limited to printing failures, material waste, equipment damage, personal or property safety hazards caused by defective model structures, and commercial losses from non-compliant output content.

7. User Content Warranties for 3D Models and Community Posts

For all 3D model files, images, texts, printed works, tutorials, comments and other content you upload or publish on the Makeronline platform (collectively "User Content"), you warrant that:

(1) User Content does not contain illegal, prohibited, violent, pornographic, infringing information or information violating public order and good morals, and does not include 3D models of prohibited items such as gun, gun parts, controlled appliances, forged certificates and dangerous articles;

(2) You shall not publish advertisements, diversion external links, third-party platform promotions, false competition information or malicious remarks attacking others in the Makeronline platform.

8. Platform Review Disclaimer

Anycubic conducts preliminary review of User Content on the Makeronline platform through manual and technical means, and does not guarantee the legality, accuracy or completeness of User Content. Disputes arising from community models and post content shall be borne solely by you. Anycubic shall not assume the obligation to proactively review all User Content in advance.